Return & Exchange Policy

At 3Wishes, we want you to feel confident in your purchase. While we stand by the quality of our items, we understand that returns may occasionally be necessary. Please review the policy below carefully, as all returns must meet these requirements to be accepted.

Initiating a return confirms your agreement to the terms outlined below.

General Return Conditions (ALL RETURNS)

To be eligible for a return:

  • Items must be unworn, unwashed, and free of stains, makeup, deodorant, fragrance, or any signs of wear

  • Items must be returned in their original packaging

  • Corsets must be packed in a polybag or appropriately sized box so boning is not bent or damaged

  • All returns are subject to a thorough inspection upon arrival

If an item does not meet these conditions, the return will be denied.

Denied items may be shipped back to you upon request for a $5.95 return shipping fee.

Return Timeframes

Returns must be received at our warehouse within:

  • 30 days of the original delivery date

  • 90 days if Unlimited Free Returns was purchased

Returns received outside of these windows will be denied.

Free Return Labels & Incorrect Items Returned

  • Only one return label is issued per order

  • Customers are responsible for ensuring the correct item(s) are included in their return

If an incorrect item is returned:

  • The item cannot be exchanged

  • The item will not be returned automatically

  • If the item is unworn and passes inspection, it may be shipped back to you upon request for an $8.95 shipping fee

  • If the item shows any signs of wear, it cannot be returned or reshipped

3Wishes is not responsible for items returned in error. Please review your return carefully before shipping.

Refunds & Payment Method Policy

  • Refunds are issued only to the original form of payment

  • We cannot switch payment methods, issue refunds to a different card, or convert refunds to alternate payment types

  • Store credit is issued only when explicitly stated in the policy

Orders With Unlimited Free Returns

  • Returns accepted within 90 days

  • One exchange per order

  • Free return label provided

  • Halloween items are excluded from Unlimited Free Returns

Orders Without Unlimited Free Returns

  • Returns accepted within 30 days of delivery

  • One return per order

  • One exchange per order (return shipping required for exchanges)

  • A $5.95 return shipping fee will be deducted from your refund when using our return label

International Orders

  • Customers are responsible for all return shipping costs

  • All standard return conditions apply

Complimentary / Free Items

If your order included a complimentary item and you are returning the full order, the complimentary item must also be returned.
Failure to return the complimentary item will result in a deduction from your refund.

Damaged, Missing, or Incorrect Items

  • Must be reported within 3 days of delivery

  • Photos are required

  • Issues reported after 3 days will be considered accepted and resolved

Non-Returnable Items

The following items are final sale and cannot be returned:

  • Wigs

  • Makeup

  • Pasties

  • Eyelashes

Halloween-Specific Return Policy

For orders placed between October 1 – November 1:

  • Halloween items returned after October 16, 2026 are eligible for store credit only

  • Halloween items are not eligible for Unlimited Free Returns

  • No exceptions apply during this period

Chargebacks & Disputes

If a chargeback or payment dispute is filed:

  • We will use all order records, tracking data, and customer communication to contest the dispute

  • Filing a dispute does not override this return policy

  • Fraudulent or improper disputes may result in account restrictions and formal documentation submitted to the payment processor